Help & contact

LoopBro is an online shop from Berlin, Germany, for embroidered clothing, accessories and gifts: ready-made statement pieces and personalised embroidery with names, dates, handwriting, children’s drawings, paw prints or logos. Everything is real machine embroidery, stitched after you order, from one piece.

Real machine embroidery. Every design is stitched with thread, not printed, so it stays beautiful wash after wash.

Ready-made products ship within 1 to 3 working days, personalised ones within 1 to 3 working days. Delivery within Germany then usually takes 1 to 3 working days.

Personalised products are made just for you and are therefore excluded from the right of withdrawal. If something is wrong or damaged, please get in touch and we will sort it out.

Wash inside out at 30 °C, avoid the tumble dryer and do not iron directly on the embroidery. That keeps it looking great.

JPG, PNG or WebP up to 10 MB. A sharp daylight photo works best. For pet portraits, handwriting and logos we show you a proof before we stitch.

Currently within Germany for €4.90 per order. For other countries, just get in touch.

Yes, on all business items with your logo together: 5% from 2 pieces, 10% from 5 and 15% from 10. From 25 pieces, or for larger groups ordering other products, such as a hen party, we are happy to send you an offer via the contact form.

Yes, through a custom request: send us a sketch, logo or description and the product you want. We agree colours and size with you and only stitch once you approve the proof, as a one-off or for your team.

You pay on Mollie’s secure payment page, for example by credit card, Apple Pay, PayPal or Klarna. Which methods you see also depends on your device.

Yes. On the Bride & Groom sweatshirt you enter the date in the “Date at the neck” field. We embroider it small and subtle just below the collar.

We usually make personalised pieces within 1 to 3 working days, then they ship. For wedding dates, plan two to three weeks of buffer.

For larger groups, just send us a message through the contact form and we will send you an offer.

A sharp daylight photo where your pet’s head is clearly visible from the front or slightly to the side. Before we stitch you get a proof to approve.

Yes, washed inside out at 30 °C the embroidery stays beautiful for a long time.

Measure the back length from the base of the neck to the base of the tail, plus the neck and chest at the widest point, and compare with the size guide on the product. If your dog is between two sizes, choose the larger one.

At LoopBro we embroider your dog’s or cat’s real paw print on a sweatshirt, hoodie, T-shirt, tote bag or a small canvas. You upload a photo or scan of an existing print and get a proof before we stitch.

Yes, as long as there is a print on paper that you can photograph or scan. We embroider it on a small canvas, for example, with the name if you like, and show you a proof first.

Yes. For the pet portrait sweatshirt you upload a photo and we turn it into a small embroidered motif on the left chest, with the name if you like. You approve a proof before we stitch.

Yes: a Santa hoodie, a denim jacket and a Christmas bandana, each embroidered with a name of up to 10 characters. Hoodie and jacket come in XS to 4XL by back length, neck and chest.

Lay the paper flat in daylight and shoot straight from above without shadows. Dark ink on light paper works best.

One or two short lines are ideal. We can do longer notes after a quick check with you.

Children’s drawings, sketches and outlines with clear lines work best. Very detailed pictures we simplify into a sketch after checking with you.

The large drawing at most 20 × 20 cm, the small one on the front about 7 cm. A doodle is about 6 cm, front left, centre, right, at the neck or at the hem.

Not quite. Embroidery is not a print: we translate every drawing into stitches by hand. Very fine lines, colour gradients and tiny details get simplified along the way. The shapes, colours and character of your drawing stay.

Yes. We embroider children’s drawings, sketches and doodles on hoodies, sweatshirts, kids hoodies and pencil cases. You upload a photo of the drawing and get a proof before we stitch.

You can have it embroidered: on a pencil case, a kids hoodie or a hoodie or sweatshirt for grown-ups. That turns the picture into a favourite piece that gets worn or used every day.

Yes. Photograph the handwriting and upload the photo. We embroider it on a sweatshirt (chest or sleeve), a Love Note T-shirt or a canvas in 20 × 20 or 30 × 30 cm.

Yes. For the baby print canvas you photograph an existing hand or finger print on light paper and upload it. We embroider it on a 20 × 20 cm canvas, with the name if you like, and show you a proof first.

A high-resolution PNG or JPG is best. We simplify fine gradients and very small text for embroidery and show you the result first.

For larger quantities, for example 25 pieces with the same design, we prepare an individual quote. The unit price depends on the design, garment and quantity.

Yes. You can order the apron, cap, sweatshirt, hoodie and tote bag with your logo from one piece. The first piece includes setting up your logo; every further piece and every reorder costs less.

Up to 20 characters, usually two names. Separate them with a dot, for example “emma · noah”.

The size guide on every kids and baby product lists age, height (where known) and the garment measurements. If in doubt, choose the larger size so it fits for longer.

At LoopBro: the Mama sweatshirt has “mama”, “mom”, “mum” or “mommy” on the chest and up to 20 characters of your children’s names small at the back of the neck. The matching piece is the Papa sweatshirt.

LoopBro has a kids hoodie with name (ages 1 to 13), a kids sweatshirt with name (ages 3 to 14) and a tote bag with name for spare clothes. Up to 10 characters, up to 12 on the bag.

Yes, through a custom request: send us your quote and the product you want. We agree the details with you before we stitch.

For delivery before Christmas Eve within Germany, please order by 14 December.

Yes. At LoopBro your zodiac sign is embroidered small, all twelve signs, in German or English: on a cap (symbol only), T-shirt, hoodie, sweatshirt, tote bag, kids hoodie and baby sweatshirt.

Yes. They are exactly the pieces we stitch on, just without embroidery or print.

Yes. Blank pieces are ready-made goods, so you have a 14-day right of withdrawal.

For the cap and the velvet pieces we have no fabric weight, so we show the weight of the whole piece.