Privacy policy

The German version of this privacy policy is legally binding. In short: we process your name, email, delivery address and personalisation details to fulfil your order; the shop runs on Cloudflare, order data is stored in the EU, and uploaded photos are stored privately and deleted automatically no later than 90 days after upload (logos from orders placed with a customer account stay in that account for reorders until you delete them or the account); order data and customer accounts are stored on our own server rented from netcup GmbH (Karlsruhe, server location Vienna, Austria); payments are processed by Mollie B.V. (Amsterdam) on its own payment page and payment details never reach our server; emails are sent via Brevo (Berlin), which inserts an invisible open-tracking image that we do not evaluate; emails to us are stored encrypted in the EU, and business correspondence is retained as required by German law (6 years for business letters, 8 years for accounting records) and then deleted automatically; the contact and custom request forms are protected against spam by Cloudflare Turnstile, which checks technical browser data such as your IP address; visitor analytics only run with your consent and store no IP or email address. With consent, a random browser identifier lasts up to 30 days to count repeat visits from the same browser. Experiment events are deleted after 90 days; withdrawing consent removes the identifier from your browser. For AI assistants we also publish public shop information in machine-readable form (llms.txt, products.json, text versions of our pages and an interface at /api/mcp); it only returns catalogue and shop details, accepts no orders and processes no personal data beyond the technical data needed to serve the site.

Controller: LoopBro, Celina Suchy, Düsseldorfer Straße 70a, 10719 Berlin, email: [email protected]

You have the right to access, rectification, erasure, restriction, data portability and objection, and to lodge a complaint with a supervisory authority.